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RICA process gone digital in the palm of your hands with Trace Mobile and so much more

TRACE network remains the only network in South Africa to offer data and airtime with no expiry date as well as exclusive Afro-urban content and money-can’t-buy experiences.

One of the biggest hurdles for consumers to sign up or switch to a new network is the tedious RICA process. But now, in three easy steps, TRACE Mobile makes it quick and simple to RICA yourself, order and collect your SIM instantly via the TRACE app. 

Less than one year after TRACE introduced TRACE Mobile,  a Lifestyle Mobile Network dedicated to the youth (prepaid offering) endorsed by Sho Madjozi, it remains the only network in South Africa to offer data and airtime with no expiry date as well as exclusive Afro-urban content and money-can’t-buy experiences.

On top of its #NeverExpire lifestyle benefits, the introduction of TRACE Mobile’s innovative and first-to-market self-RICA and SIM ordering is set to disrupt the industry and add immense value for its consumers. Time is precious for the youth and this new process takes users less than two minutes to complete, via the TRACE app (available on both Android and iOS).

“Our audience spends more time on their mobile phone than on any other device. It felt natural for TRACE Mobile to challenge the status quo and come up with an innovative and seamless mobile consumer journey that revolutionises the RICA process and saves our subscribers some precious time, that can be used for the things they love: music, friends and living their best lives.” says Prescillia Avenel-Delpha, Vice-President Mobile & Marketing at TRACE.

How does it work? As a future TRACE Mobile subscriber, all you need to do is to download the TRACE app, upload or take a picture of your ID and proof of residence, take/upload an ID-style selfie, fill in your details and you’re ready to select any Clicks collection point to collect your SIM card at the Pargo counter in 600 Clicks stores across South Africa. If you collect your TRACE Mobile sim from a Clicks store within 48 hours, you get 200MB of free data! 

This innovative ID and profile facial recognition to process RICA applications through the app, is compliant with the POPI and RICA acts to protect subscribers’ personal information.

Pargo is a leading click-and-collect logistics solution and partnering with them, TRACE Mobile’s new self-RICA and seamless collection process adds to the network’s already robust value offering.

With TRACE Mobile, #NeverExpire is a promise. The data you buy is the data you keep, and the more you spend the more rewards and VIP experiences you earn, rewards that #NeverExpire and continue to grow as more deals and partners are added.

The TRACE Mobile brand ambassador Sho Madjozi says “It’s the best combination of what’s important to the youth and their lifestyle. I am proud to endorse a brand that is launching something so dope that has never been done before, and that understands me and my lifestyle.”

Avenel-Delpha adds: “The youth are consistently looking to improve their lifestyle and discover new things. TRACE Mobile is the perfect platform for them to get access to the lifestyle they want while saving money, giving all subscribers access to exclusive instant rewards from food to fashion, free entry to clubs and amazing experiences such as the #StepUpInIbiza competition.”

Step Up in Ibiza with TRACE Mobile

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Celebrate the launch of TRACE Mobile and stand a chance to step up in Ibiza in September 2019!

How do you enter? It’s simple. 

1. Download the TRACE App (iOS and Android) 

2. Show us how you step up (at home, work or on a night out) by posting a pic or video on your social media using the hashtag #StepUpInInbiza.

And, if you are a TRACE Mobile subscriber, you triple your chances of winning!

For more info, visit

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Click here to see how you can step up in Ibiza:

Download the TRACE app here:

Google Play Store:

Apple Store:

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